Stream Services

In keeping with the sanctity of the Shabbat and other Holy Days, it is preferable, if attending services via live streaming, to follow certain protocols so as to maintain the holiness of the day.

1. Shabbat and Holy Days are times that we traditionally gather with friends and relatives. If you are part of a family bubble that regularly gathers in your home, then invite the other people in your family bubble to join you for services. This will help make the day special.
2. Prior to Shabbat, Yom Tov or the High Holy Days, ensure that you have sufficient Siddurim, Chumashim and Machzorim for the people in your home. Prior to the High Holy Days, you may obtain a Machzor from the synagogue that is yours to keep.
3. Even though you will not be in the synagogue building, consider dressing as though you are going to shul. Our homes are considered a Mikdash Me’at, a small sanctuary. When praying at home, you are in your own personal sanctuary. When there is a Minyan in the synagogue’s sanctuary, you are considered part of the Minyan when you participate in the live-stream.
4. If possible, designate a location or room in your home that will be set aside for attending services. It should not be in a high traffic or noisy area.
5. Make sure that the designated area has easy access to an electrical outlet and has either a wired Internet connection or good and reliable Wi-Fi.
6. The designated room should be large enough for all attending the live-stream service in your home, should be well lit and well ventilated.
7. Make sure that your computer is in good working order. (see recommended requirements in paragraph 16) Although live-streamed services can be accessed on any device, computer, tablet or smart phone, a computer with its larger screen is preferable.
8. It is recommended that the device used be plugged in to an electrical outlet and not to use battery power.
9. Verify that the computer audio is loud enough to hear clearly but not so loud as to bother others in your household.
10. The computer should be set to access the synagogue live stream before Shabbat or the Holy Days.
11. Once set, the computer should not be touched for the duration of the Shabbat or Holy Day.
12. As the synagogue live-stream is always on, it is recommended to test your setup prior to the Shabbat or Holy Days to make sure that everything is in order. Please connect during a regular weekday service so that you will be able to test the sound and volume as well.
13. On Shabbat, Yom Tov and for Daily services you may access the live-stream directly at https://www.beby.org/stream-services.html
14. On Rosh Hashanah and Yom Kippur, you will need a ShulCloud Login and be logged in to access the live-stream. Only members in good standing can access the live-stream. To Login to ShulCloud go to https://www.beby.org and click on Login at the top right of your screen. Enter your email and password and click Sign In. If you do not have a login, click Forgot Password to register. The synagogue must have your current email address for this to work. Contact the synagogue office to attach your email to your account.
15. Please follow the following directions to ensure that your computer accesses the live-stream in a halachic manner. You will need to know the type of computer you have and it’s operating system. Although instructions for smart-phones and tablets are included, the quality may not be as expected.
16. The following are the minimum requirements for accessing the live-stream based on the device you have. If possible you should upgrade to the latest Operating System patches and latest browser versions that are compatible with your system.

1. Windows Computer

Windows 8 & up:

Firefox 59 & up (upgrade to latest version 70 is recommended)

Chrome 50 & up (upgrade to latest version 85 is recommended)

IE 11 & up (IE is not recommended as it requires Adobe Flash)

**** On Internet Explorer, please make sure the "Compatibility Mode" is turned off or you might see a jumbled screen. To check, Go to Tools > Compatibility View Settings > at the bottom checkbox "Display all websites in Compatibility View" should be un-checked > click OK and then reload the page.

1. 2. Mac Computer

Mac OSX 10.8 & up

Safari 10 & up (upgrade to latest version 13 is recommended)

Firefox 59 & up (upgrade to latest version 70 is recommended)

Chrome 50 & up (upgrade to latest version 85 is recommended)

1. 3. Android powered mobile devices

Android 4.2 & up

1. 4. iOS mobile devices (iPhone and iPad)

iOS 10 & up

1. 5. Microsoft Surface

Windows RT

Windows Pro

17. For all systems we recommend:
    1. Internet connection of 5Mbps or higher
    2. 2GHz or faster processor
    3. 8GB of RAM.
18. The video player will load automatically. Click anywhere in the player screen to activate the media player. If it takes longer than 10 seconds for the player to appear, you may retry to refresh or you may have an Internet connection problem.
19. Click on the diagonal double arrow on the bottom right of the player to expand to full screen. To exit full screen, use the “esc” key on your keyboard.
20. Adjust the volume on your device and on the Player volume control to your desired level.
21. Please ensure the angle of your monitor is tilted correctly for ideal brightness and contrast.
22. Prior to Shabbat or the Holy Days, disable the Sleep Mode or Hibernation on your system. Make sure that when sleep is disabled, that there is nothing covering your computer or monitor, as there will be heat generated by the screen that will be on for up to 48 hours. At the end of the Shabbat or Holy Day, make sure to reverse the processes below so that your device will return to its regular sleep behavior.
    1. If you decide to set up your computer, tablet or phone before Shabbat or Yom Tov begins, please be sure that you know how to disable and re-enable Sleep Mode or Hibernation.

Not all devices will allow you to disable sleep mode indefinitely, so you may want to test your device's capabilities in advance of Shabbat, Yom Tov or the Holy Days.

1. 2. Please follow the instructions in the links below on how to disable your device’s Sleep Mode. If the link does not open, copy the complete link and paste it into your browser address bar.
      1. Windows Computer

https://www.support.com/how-to/how-to-turn-off-sleep-mode-in-windows-11632

1. 1. 2. Mac Computer

https://www.hellotech.com/guide/for/how-to-turn-off-sleep-mode-on-mac

System Preferences à Energy Saver à Power Adapter à

à Computer Sleep à Never

à Display Sleep à Never

1. 1. 3. Android powered Mobile Device (phones and tablets)

Each Android device may have a different method to keep the screen on. The device must be plugged in for any method to work. Search for the method that applies to your particular device.

A typical setting would be:

Settings à Display à Sleep à Stay Awake

1. 1. 4. iOS mobile device (iPhone and iPad)

https://sonru.zendesk.com/hc/en-gb/articles/203152681-How-can-I-stop-my-iOS-device-from-going-to-sleep-mode

Settings à Display & Brightness à Auto-Lock à Never

1. 1. 5. Microsoft Surface

https://support.microsoft.com/en-ca/help/4036282/surface-surface-power-states

23. If you are having issues with setting up your device the following will usually help:
    1. Clear your browser cache. Some browsers call this function Empty Caches. The browser cache contains old data from accessing websites. Sometimes this old data interferes with the proper running of your web browser. It is a good idea to perform this function every once in a while under normal operating conditions
    2. Restart your computer. This action can fix many computer ailments. You should restart your computer at least once a week.

Make the most of your synagogue live-stream. Participate, sing along to the tunes you know and feel as though you are physically present in the sanctuary.